Shipping policy

Shipping Policy

Welcome to OhMercie. We are committed to delivering your order safely and efficiently. Please read our shipping policy carefully before placing an order.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.

You will receive another notification once your order has been shipped.

During high-demand periods, launches, or holidays, processing times may be slightly extended.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times

Location	Estimated Delivery
United Kingdom	2–5 Business Days
Europe	5–10 Business Days
International	7–15 Business Days

Please note that delivery times are estimates and may vary depending on courier delays, customs processing, or seasonal demand.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number (where applicable).

Please allow up to 24 hours for tracking information to update.

International Shipping

We currently ship to selected international destinations.

International customers may be responsible for customs duties, import taxes, or additional fees charged by their local authorities. These charges are the customer’s responsibility and are not included in our shipping fees.

Incorrect Shipping Information

Please ensure your shipping address is correct before completing your order.

OhMercie is not responsible for orders shipped to incorrectly entered addresses. If you notice a mistake, contact us immediately at your customer support email before your order is dispatched.